01269 870207

Clinics and Services

Minor Surgery

Monday mornings

Minor procedures are carried out, under local anaesthetic, following an initial consultation with a GP.

Respiratory

Mondays

By appointment with the Practice Nurse.

Health Visitor

Tuesday Mornings

The Health Visitor works alongside the Practice Nurse, from 9.30 am.  No appointment needed.

Baby Clinic

Tuesday Mornings

Childhood immunisations are given by the Practice Nurse by appointment only.

Ante-natal

Wednesday Afternoons

By appointment with a midwife.

Diabetes

Wednesdays

By appointment with the Practice Nurse.

Heart Disease

Friday Mornings

By appointment with the Practice Nurse.

Hospital Transport

Hospital Transport Services are provided to help patients get to their hospital or clinic appointment.  Through positive changes in the way transport will be booked, patients who need ambulance transport to attend their first hospital appointment will now book their transport to hospital directly through a Transport Booking Centre.

Transport for all other appointments should be booked at the hospital when you attend for your appointment.

This is a separate service to the emergency ambulance service – if you need an ambulance for a medical emergency you should always phone 999.

When you recieve your first appointment letter from the hospital you should contact the Transport Booking Centre on:

0844 8700888

How to apply for transport

You will need to telephone the Transport Booking Centre at least one week before you are due to attend, but the earlier the better.  The booking centre will not take bookings more than 3 months in advance.

When you ring please have a pen and paper ready and the following details:

  • address (including your postcode)
  • telephone number
  • NHS number/hospital number
  • name of Hospital/clinic/treatment centre and department you will be attending
  • date and time of your appointment

The Booking Centre is open from 08:30 to 17:00 Monday to Thursday and 08:30 to 16:00 Friday, but not on public holidays.

If you are eligible for transport, it will be booked for you and you will be given a booking number.  Please make a note of this number as you will need it if you have any queries.

If you have been sent an urgent appointment and you cannot give a week’s notice, please ring the Transport Booking Centre as soon as possible and if you are eligible we will do our best to arrange transport for you.

 

Coalbrook Surgery – Disabled Access

The surgery and the services we provide are designed to be accessible to disabled users.  Please make a member of the practice team aware if you have any special needs – we will be happy to help.

Are you a Carer?

“Do you look after a relative, friend or neighbour who is ill, frail, disabled, has a mental health concern or problematic substance use and who could not manage without your help?  If so, then you are a Carer and there are a number of ways you can get help and support.”
Coalbrook Surgery recognises that Carers contribute a significant saving to the NHS by looking after relatives, neighbours or friends who might otherwise have to go into long-term care.  Young Carers, under the age of 18, may be particularly vulnerable due to their inexperience and lack of life skills.  This Practice is committed to providing appropriate support and consideration to its patients who are Carers, whatever their age.
What we can do to help –
The Practice holds a list of those patients who are Carers and who have agreed to be on the register.  The register enables the Practice to provide Carers with information on local and national support and help.  We can also arrange a referral to Social Services, for a Carers Needs Assessment, and other voluntary service agencies if required.
At Coalbrook we aim to raise the awareness of the needs of the Carers and to support them with practical help and information.
If we are able to recognise you as a Carer we can ensure that you receive the appropriate consideration and support.  We will aim to offer a flexible approach to consultations and to obtaining prescriptions if leaving the dependant person is difficult.
How can you register as a Carer? –
Registration forms are available in the surgery or speak to any staff member.  Allison Hopkins, one of our receptionists, is our Practice Carers Lead.  You can ask to speak to her by telephone or make an appointment for a chat in the surgery.
What is a Carer’s Needs Assessment? –
A Carer’s Needs Assessment is your opportunity to tell Social Services about the things that could make caring easier for you.  It is an assessment of your needs, not those of the person you are caring for.  Every Carer is entitled to an assessment.  When you register with us as a Carer, the Practice will offer you the chance of a referral.
How to find out more information –
The Practice has a dedicated Carers notice board in the waiting room with a lot of information and news of local events.
Useful websites:
Carers Rights guide 2013-14 – download a copy here:  http://carersuk.org/help-and-advice/quick-guide-to-caring

Tel: 01269 870207

Fax: 01269 871314

18 Coalbrook Road, Pontyberem, Llanelli, Carmarthenshire, SA15 5HU

Monday - Friday: 08:00 - 18:30